Privacy Policy
General
As the operator of this website and as a company, we come into contact with your personal data. This concerns all data that reveals something about you and by which you can be identified. In this privacy policy, we would like to explain how, for what purpose and on which legal basis we process your data.
Responsible for the data processing (“data controller”) on this website and in our company is:
Bilke Web- und Softwareentwicklung
Hanauer Landstrasse 291 B
60314 Frankfurt am Main
Phone: +49 174 849 3008
E-mail: info@dominic-bilke.de
General information
SSL or TLS encryption
When you enter your data on websites, place online orders or send e-mails via the Internet, you must always be prepared for unauthorized third parties to access your data. There is no complete protection against such access. However, we do our utmost to protect your data as best we can and to close security gaps as far as we can.
An important protection mechanism is the SSL or TLS encryption of our website, which ensures that data you transmit to us cannot be read by third parties. You can recognize the encryption by the lock icon in front of the Internet address entered in your browser and by the fact that our Internet address begins with https:// and not with http://.
Encrypted payment transactions
Payment data, such as account or credit card numbers, require special protection. For this reason, payment transactions made with the most common means of payment are carried out exclusively via an encrypted SSL or TLS connection.
How long do we store your data?
In some parts in this privacy policy, we inform you about how long we or the companies that process your data on our behalf will store your data. In the absence of such information, we store your data until the purpose of the data processing no longer applies, you object to the data processing or you revoke your consent to the data processing.
In the event of an objection or revocation, we may however continue to process your data if at least one of the following conditions applies:
- We have compelling legitimate grounds for continuing to process the data that override your interests, rights and freedoms (only applies in the case of an objection to data processing; if the objection is to direct marketing, we cannot provide legitimate grounds).
- The data processing is necessary to assert, exercise or defend legal claims (does not apply if your objection is directed against direct advertising).
- We are required by law to retain your data.
In this case, we will delete your data as soon as the requirement(s) cease to apply.
Data transfer to the USA
On our website, we use tools from companies that transfer your data to the USA and store it there and, if necessary, process it further. The European Commission has adopted an adequacy decision for the EU-US data protection framework. The decision establishes that the US ensures an adequate level of protection for EU personal data transferred to US companies. This decision is based on new safeguards and measures put in place by the US to meet data protection requirements. The adequacy decision includes, among other things, restrictions and safeguards on access to data by US intelligence agencies. Binding safeguards were introduced to limit US intelligence agencies' access to what is necessary and proportionate to protect national security. In addition, enhanced oversight of US intelligence activities was established to ensure that restrictions on surveillance activities are respected. An independent redress mechanism has also been established to handle and resolve complaints from European citizens about access to their data. The EU-US data protection framework thus allows European companies to transfer data to certified US companies without having to introduce additional data protection safeguards. A list of all certified companies can be found at the following link: https://www.dataprivacyframework.gov/s/participant-search.
A change in the European Commission's decision cannot be ruled out.
Your rights
Objection to data processing
IF IT'S STATED IN THIS PRIVACY STATEMENT THAT WE HAVE LEGITIMATE INTERESTS FOR THE PROCESSING OF YOUR DATA AND THAT THIS PROCESSING IS THEREFORE BASED ON ART. 6 PARA. 1 SENTENCE 1 LIT. F) GDPR, YOU HAVE THE RIGHT TO OBJECT IN ACCORDANCE WITH ART. 21 GDPR. THIS ALSO APPLIES TO PROFILING THAT IS CARRIED OUT ON THE BASIS OF THE AFOREMENTIONED PROVISION. THE PREREQUISITE IS THAT YOU STATE REASONS FOR THE OBJECTION THAT ARISE FROM YOUR PARTICULAR SITUATION. NO REASONS ARE REQUIRED IF THE OBJECTION IS DIRECTED AGAINST THE USE OF YOUR DATA FOR DIRECT ADVERTISING.
THE CONSEQUENCE OF THE OBJECTION IS THAT WE MAY NO LONGER PROCESS YOUR DATA. THIS ONLY DOES NOT APPLY IF ONE OF THE FOLLOWING PREREQUISITS EXISTS:
- WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS.
- THE PROCESSING IS NECESSARY FOR ASSERTING, EXERCISING OR DEFENDING LEGAL CLAIMS.
THESE EXCEPTIONS DO NOT APPLY IF YOUR OBJECTION IS DIRECTED AGAINST THE USE OF YOUR DATA FOR DIRECT ADVERTISING OR TO PROFILING RELATED TO IT.
Other rights
Withdrawal of your consent to data processing
Many data processing operations are based on your consent. You can give this consent, for example, by ticking the appropriate box on online forms before you send the form, or by allowing the operation of certain cookies when you visit our website. You may revoke your consent at any time without giving reasons (Art. 7 (3) GDPR). From the time of revocation, we may then no longer process your data. The only exception: we are required by law to retain the data for a certain period of time. Such retention periods exist in particular in tax and commercial law.
Right to complain to the competent supervisory authority
If you believe that we are in breach of the General Data Protection Regulation (GDPR), you have the right to complain to a supervisory authority in accordance with Art. 77 GDPR. You may contact a supervisory authority in the Member State of your residence, place of work or the place where the alleged infringement took place. The right to complain exists alongside administrative or judicial remedies.
Right to data portability
We must hand over data that we process automatically on the basis of your consent or in fulfillment of a contract to you or a third party in a common machine-readable format if you request this. We can only transfer the data to another “data controller” if this is technically possible.
Right to information, deletion, and correction of data
According to Art. 15 GDPR, you have the right to receive information free of charge about which of your personal data we have stored, where the data came from, to whom we transmit the data and for what purpose it is stored. If the data is incorrect, you have a right to rectification (Art. 16 GDPR), and under the conditions of Art. 17 GDPR you may demand that we delete the data.
Right to restriction of processing
In certain situations, according to Art. 18 GDPR, you may demand that we restrict the processing of your data. The data may then - apart from storage - only be processed as follows:
- with your consent
- for the assertion, exercise or defense of legal claims
- to protect the rights of another natural or legal person
- for reasons of important public interest of the European Union or a Member State.
The right to restrict processing exists in the following situations:
- You have disputed the accuracy of your personal data stored by us and we need time to verify this. The right exists for the duration of the review.
- The processing of your personal data is unlawful or was unlawful in the past. The right exists alternatively to the deletion of the data.
- We no longer need your personal data, but you need it to exercise, defend or assert legal claims. The right exists alternatively to the deletion of the data.
- You have filed an objection pursuant to Art. 21 (1) GDPR and now your interests and our interests must be weighed against each other. The right exists as long as the result of the balancing of interests has not yet been determined.
Hosting and Content Delivery Networks (CDN)
External hosting
Our website is hosted on a server of the following Internet service provider (hoster):
ALL-INKL.COM - Neue Medien Münnich
Owner René Münnich
Hauptstraße 68
02742 Friedersdorf, Germany
IONOS SE
Elgendorfer Str. 57
56410 Montabaur, Germany
Has a data processing agreement been concluded with the hoster or are standard contractual clauses (SCC) in place?
Yes
How do we process your data?
The hoster stores all the data from our website. This includes all personal data that is collected automatically or through entering. This can be in particular: Your IP address, pages accessed, names, contact details and requests, as well as meta and communication data. When processing data, our hoster adheres to our instructions and always processes the data only insofar as this is necessary to fulfill the service obligation to us.
On what legal basis do we process your data?
Since we address potential customers via our website and maintain contacts with existing customers, the data processing by our hoster serves to initiate and fulfill contracts and is therefore based on Art. 6 (1) lit. b) GDPR. In addition, it is our legitimate interest as a company to provide a professional Internet offering that meets the necessary requirements for security, speed and efficiency. In this respect, we also process your data on the legal basis of Art. 6 (1) lit. f) GDPR.
Google Cloud CDN
What is Google Cloud CDN?
Content Delivery Network (CDN) of Google Ireland Ltd.
Who processes your data?
Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Irland
Where can you find more information about Google Cloud privacy policy?
https://cloud.google.com/terms/cloud-privacy-notice
On what legal basis do we transfer your data to the USA?
On the basis of the European Commission's adequacy decision and the company's corresponding certification.
How do we process your data?
We use Google's global content delivery network. It ensures that all content that we make available online reaches you quickly, even if large volumes of data have to be moved over long distances. This is made possible by the fact that the network, with all its technical capabilities and servers around the world, is connected between our website and your browser, analyzes the data traffic, and filters out malicious data before it reaches our server. In the process, Google also comes into contact with personal data collected through our website. In addition, the company may use cookies or other technologies to recognize internet users.
On what legal basis do we process your data?
We have a legitimate interest in providing visitors to our website with the fastest and most efficient online experience possible. The data processing is therefore carried out on the legal basis of Art. 6 (1) lit. f) GDPR.
Data collection on this website
Use of cookies
Our website places cookies on your device. These are small text files that are used for various purposes. Some cookies are technically necessary for the website to function at all (necessary cookies). Others are needed to perform certain actions or functions on the site (functional cookies). For example, without cookies it would not be possible to take advantage of a shopping cart in an online store. Still other cookies are used to analyze user behavior or to optimize advertising measures. If we use third-party services on our website, for example to process payment transactions, these companies may also leave cookies on your device when you access the website (so-called third-party cookies).
How do we process your data?
Session cookies are only stored on your device for the duration of a session. As soon as you close the browser, they therefore disappear by themselves. Permanent cookies, on the other hand, remain on your device unless you delete them yourself. This can, for example, lead to your user behavior being permanently analyzed. You can use the settings in your browser to influence how it handles cookies:
- Do you want to be informed when cookies are set?
- Do you want to exclude cookies in general or for certain cases?
- Do you want cookies to be deleted automatically when you close the browser?
If you disable or do not allow cookies, the functionality of the website may be limited.
If we use cookies from other companies or for analysis purposes, we will inform you about this as part of this privacy policy. We also request your consent in this regard when you access our website.
On what legal basis do we process your data?
We have a legitimate interest in ensuring that our online offers can be used by visitors without technical problems and that all desired functions are available to them. The storage of necessary and functional cookies on your device therefore takes place on the legal basis of Art. 6 (1) lit. f) GDPR. We use all other cookies on the legal basis of Art. 6 (1) lit. a) GDPR, provided you give us your consent. You can revoke this at any time with effect for the future. If you have consented to the placement of necessary and functional cookies when requesting consent, these cookies will also be stored exclusively on the basis of your consent.
Server log files
Server log files log all requests and accesses to our website and record error messages. They also include personal data, in particular your IP address. However, this is anonymized by the provider after a short time, so that we cannot assign the data to your person. The data is automatically transmitted to our provider by your browser.
How do we process your data?
Our provider stores the server log files in order to be able to track the activities on our website and to locate errors. The files contain the following data:
- browser type and version
- operating system used
- referrer URL
- host name of the accessing computer
- Time of the server request
- IP address (anonymized if necessary)
We do not combine this data with other data but use it only for statistical analysis and to improve our website.
On what legal basis do we process your data?
We have a legitimate interest in ensuring that our website runs without errors. It is also our legitimate interest to obtain an anonymized overview of the accesses to our website. Therefore, the data processing is lawful according to Art. 6 (1) lit. f) GDPR.
Contact form
You can send us a message via the contact form on this website.
How do we process your data?
We store your message and the information from the form in order to process your request including follow-up questions. This also applies to the contact details provided. We do not pass on the data to other persons without your consent.
How long do we store your data?
We delete your data as soon as one of the following occurs:
- Your request has been conclusively processed.
- You request us to delete the data.
- You revoke your consent to the storage.
This does not apply only if we are required by law to retain the data.
On what legal basis do we process your data?
If your request is related to our contractual relationship or serves the implementation of pre-contractual measures, we process your data on the legal basis of Art. 6 (1) lit. b) GDPR. In all other cases, it is our legitimate interest to effectively process requests directed to us. The legal basis for data processing is therefore Art. 6 (1) lit. f) GDPR. If you have consented to the storage of your data, Art. 6 (1) lit. a) GDPR is the legal basis. In this case, you can revoke your consent at any time with effect for the future.
Plugins and tools
Font Awesome (local hosting)
We use icons from the Font Awesome icon library on our website. The library is provided by Fonticons Inc. We have installed the icons locally, so there is no connection to the company's servers when you visit our website.
For more information about Font Awesome, please visit https://fontawesome.com/ and specifically see their privacy policy there: https://fontawesome.com/privacy.
jQuery
What is jQuery?
Service that provides access to a JavaScript library for use on this website
Who processes your data?
The OpenJS Foundation, 548 Market St, PMB 57274, San Francisco, California, USA
Where can you find more information about data protection at jQuery?
https://openjsf.org/privacy
On what basis do we transfer your data to the USA?
jQuery adheres to the standard contractual clauses of the European Commission (see https://openjsf.org/privacy)
How do we process your data?
We use the services of jQuery on our website. jQuery is a JavaScript library. It simplifies Javascript programming by providing an easy-to-use interface for many common tasks. With jQuery, users can make their websites faster and more interactive. When you visit our website, a direct connection is established between your browser and the jQuery servers. This is how jQuery learns that our website was accessed via your IP address.
On what legal basis do we process your data?
jQuery's fonts ensure a consistent typeface on our websites. As a company, we have a legitimate interest in this. The data processing is therefore lawful according to Art. 6 (1) lit. f) GDPR.
If you have consented to the data processing, we process your data exclusively on the basis of Art. 6 (1) lit. a) GDPR. You may revoke your consent at any time. From the time of revocation, we may no longer process your data.
eCommerce and payment providers
Customer and contract data
How do we process your data?
When we conclude a contract with you, we require certain personal data from you. We collect, process and use this data only insofar as it is necessary to establish our legal relationship, to shape its content or to change it. If you can only use our services via our website or if the services are billed via the website, we also collect usage data insofar as this is necessary to enable you to use our offer or to bill the service used.
How long do we store your data?
We store your data until our legal relationship ends, unless we are required by law to keep the data longer.
On what legal basis do we process your data?
We store your data in order to fulfill the contract with you or to carry out pre-contractual measures. The basis of the data processing is therefore Art. 6 (1) lit. b) GDPR.
Credit checks
In the case of purchases on account or other payment methods where we make advance payments, we may carry out credit checks or scoring. In this case, we transmit the necessary data entered for this purpose to credit agencies. The probability of non-payment is determined on the basis of the data. In the event of an increased risk of non-payment, we may refuse certain types of payment.
This process is carried out on the basis of Art. 6 (1) lit. b) GDPR and to avoid payment defaults as a legitimate interest under Art. 6 (1) lit. f) GDPR. If consent has been obtained, the credit check is carried out on the basis of this consent in accordance with Art. 6 (1) lit. a) GDPR; consent can be revoked at any time.
How long do we store your data?
We store your data until our legal relationship ends, unless we are required by law to keep the data longer.
On what legal basis do we process your data?
We store your data in order to fulfill the contract with you or to carry out pre-contractual measures. The basis for data processing is Art. 6 (1) lit. b) GDPR.
Data transfer when using services and digital content.
How do we process your data?
For the processing of the payment, we transmit your data to a payment service or the credit institution commissioned with the payment processing. We only pass on data that is absolutely necessary for the payment process. If we want to pass on data beyond this, we will obtain your consent.
On what legal basis do we process your data?
We pass on your data in order to fulfill the contract we have concluded with you. The basis of the data processing is therefore Art. 6 (1) lit. b) GDPR. If you have consented to the transfer of your data, the data processing is based on Art. 6 (1) lit. a) GDPR. You can revoke your consent at any time with effect for the future.
Payment services
To enable you to conveniently pay for your purchases on our website, we use the services of payment services, i.e. external companies that process the payments for us. You can see which ones these are specifically from the list at the end of this section.
How do we process your data?
For the payment process, you must provide certain personal data, e.g. your name, your account details or credit card number. We pass this data on to the respective payment service. For the transaction itself, the respective contract and data protection provisions of the respective services apply.
On what legal basis do we process your data?
We pass on your data in order to fulfill the contract we have concluded with you. The basis of the data processing is therefore Art. 6 (1) lit. b) GDPR. In addition, we have a legitimate interest in processing purchases as quickly, conveniently and securely as possible. In this respect, the legal basis is also Art. 6 (1) lit. f) GDPR. If you have consented to the transfer of your data, the data processing is based on Art. 6 (1) lit. a) GDPR. You can revoke your consent at any time with effect for the future.
Which payment services do we use?
Stripe
What is Stripe?
Online payment service
Who processes your data?
Stripe Payments Europe Ltd, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland.
Where can you find more information about data protection at Stripe?
https://stripe.com/de/privacy
On what legal basis do we transfer your data to the USA?
On the basis of the European Commission's adequacy decision and the company's corresponding certification.
Klarna
What is Klarna?
Payment service
Who processes your data?
Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden
Where can you find more information about data protection at Klarna?
https://www.klarna.com/de/datenschutz/
Paydirekt
What is Paydirekt?
Online payment method of German banks and savings banks
Who processes your data?
Paydirekt GmbH, Stephanstraße 14-1660313 Frankfurt am Main, Germany
Where can you find more information about data protection at Paydirekt?
https://www.paydirekt.de/agb/index.html
Sofortüberweisung
What is Sofortüberweisung?
Online payment method that works like a bank transfer, but where a third company is interposed and confirms the payment to us as the seller.
Who processes your data?
Sofort GmbH, Theresienhöhe 12, 80339 Munich, Germany (Sofort GmbH is part of the Klarna Group).
Where can you find more information about data protection at Sofortüberweisung?
https://www.sofort.de/datenschutz.html and https://www.klarna.com/sofort/
Audio and video conferences
As a company we are in contact with many people: Customers, business partners, service providers, etc. In doing so, we also use so-called online conferencing tools for the exchange, in addition to other means of communication. Information relevant to data protection law on the provider(s) of the tools we use can be found at the end of this section. If you communicate with us via such a tool, not only we, but in particular the provider of the respective tool, process your personal data.
How do we process your data?
Online conference tools collect and store various personal data in order to enable participation in an online conference and its smooth execution. In addition to registration, conference and technical data, this also concerns certain communication content.
- Registration data: Your email address and/or phone number and, if applicable, other data you provide when registering for the conference.
- Conference data: The start, end as well as duration of your participation in the conference, the number of participants and other metadata about the conference.
- Technical data: IP address, MAC address, device ID, device type, operating system and version, client version, camera type, microphone or speaker, and connection type.
- Communication content: Cloud recordings, chat/instant messages, voicemails uploaded photos and videos, files, whiteboards and other information shared while using the service.
For details on data processing, please refer to the privacy policy of the respective conferencing tool provider.
How long do we store your data?
As your communication partner, we delete your data on our systems as soon as one of the following occurs:
- The purpose of the data processing no longer applies.
- You request us to delete the data.
- You revoke your consent to the storage.
This does not apply only if we are required by law to retain the data.
Cookies remain on your terminal device until you delete them.
Conference tool providers also store your data for their own purposes. Please ask the providers directly what this means for the duration of the storage of your data.
On what legal basis do we process your data?
If we are already contractually connected or if you would like to conclude a contract with us, we use conference tools to fulfill the contract or to inform you about our services or products. In this respect, the data processing takes place on the basis of Art. 6 (1) lit. b) GDPR. Otherwise, the use of conferencing tools serves the purpose of simple and quick communication, without which we would not be able to run our business efficiently. We therefore also have a legitimate interest in data processing pursuant to Art. 6 (1) lit. f) GDPR. Another legal basis may be your consent. Relevant in this case is Art. 6 (1) lit. a) GDPR. This basis ceases to apply for the future if you revoke your consent.
Which online conference tools do we use?
Zoom
What is Zoom?
Communication platform for video meetings, voice communication, webinars as well as chats via desktop computers, telephones, mobile devices and conference room systems.
Who processes your data?
Zoom Communications Inc, 55 Almaden Boulevard, Suite 600, San Jose, CA 95113, USA.
Where can you find more information about data protection at Zoom?
https://zoom.us/de-de/privacy.html
On what legal basis do we transfer your data to the USA?
Zoom Communications Inc. complies with the European Commission's standard contractual clauses (see https://zoom.us/de-de/privacy.html).
TeamViewer
What is TeamViewer?
Software for online collaboration and remote support
Who processes your data?
TeamViewer Germany GmbH, Bahnhofsplatz 2, 73033 Göppingen, Germany.
Where can you find more information about data protection at TeamViewer?
https://www.teamviewer.com/de/datenschutzerklaerung/
Skype for Business
What is Skype for Business?
Tool for chats, online meetings and phone calls
Who processes your data?
Skype Communications SARL, 23-29 Rives de Clausen, 2165 Luxembourg, Luxembourg
Where can you find more information about data protection at Skype for Business?
https://privacy.microsoft.com/de-de/privacystatement/
Microsoft Teams
What is Microsoft Teams?
Communication platform for collaboration in teams
Who processes your data?
Microsoft Corp., One Microsoft Way, Redmond, WA 98052-6399, USA
Where can you find more information about data protection at Microsoft Teams?
https://privacy.microsoft.com/de-de/privacystatement
On what legal basis do we transfer your data to the USA?
On the basis of the European Commission's adequacy decision and the company's corresponding certification.
Google Meet
What is Google Meet?
Video conferencing service provided by Google Ireland Ltd.
Who processes your data?
Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Irland
Where can you find more information about data protection at Google Meet?
https://policies.google.com/privacy?hl=de
On what legal basis do we transfer your data to the USA?
On the basis of the European Commission's adequacy decision and the company's corresponding certification.
Data processing on social media
What is Social Media?
By social media, we mean the social networks on which we have created publicly accessible profiles. You can read below which social networks these are specifically.
Who processes your data?
The respective operating companies of the social networks. You can find the individual operators below under the respective networks.
How is your data processed?
The operators of social networks are generally able to collect and evaluate comprehensive data about the behavior of visitors and users of the network. It is not possible for us to track all processing operations on the social networks we use, which is why further processing operations not listed here may be carried out by the operators of the social networks. You can find more information on this in the terms of use and privacy statements of the respective social networks.
The processing of your data can be triggered by you visiting the website of the social network or our profile page there. Even if you visit a website that uses certain content of the network, e.g. like or share buttons, data may already be transmitted to the operators of the social network. If you yourself are a user of the social network and logged into your user account, your visit to our profile page can be assigned to your account by the operator of the social network. Even if you yourself have not registered a user account or are not logged in, the operator of the network may still collect your personal data, e.g. by recording your IP address or setting cookies. With this data, the operators can create user profiles adapted to your behavior and interests and show you interest-based advertising inside and outside the network. If you are a registered user of the network, the interest-based advertising may also be displayed on all devices on which you are or were logged in.
On what legal basis is your data processed?
Our profiles in the social networks are intended to ensure the broadest possible presence of our company on the Internet. As a company, we have a legitimate interest in this. The data processing is therefore lawful according to Art. 6 (1) lit. f) GDPR.
The data processing operations and analyses carried out by the operators of the social networks themselves may be based on other legal grounds. These must be stated by the operators of the social networks.
Who is responsible for the processing of your data and how can you assert your rights?
If you visit one of our profiles on the social networks, we are jointly responsible with the operator of the respective network for the data processing operations triggered during this visit. In principle, you can assert your rights both against us and against the operator of the respective network.
Despite the joint responsibility with the operators of the social networks, however, our influence on the data processing operations of the respective operator is limited and is primarily based on the operator's specifications.
How long is your data stored?
If we collect data via our profiles in the social networks, these are deleted from our systems as soon as the purpose for storing them no longer applies, you request us to delete them or you revoke your consent to storage. Stored cookies remain on your terminal device until you delete them. Mandatory legal provisions - in particular retention periods - remain unaffected.
We have no influence on how long the operators of the social networks store your data, which the operators collect for their own purposes. You can obtain information on this directly from the operator of the respective social network, e.g. in the respective privacy policy.
Which social media do we use?
